We are following government and local authorities’ advice during this time. Our website is working as normal and we continue to maintain all recommended safety standards and follow applicable guidelines. Please be aware that delivery companies follow their own procedures and have policies in place to enable the safe handling and delivery of your parcel.
If you have any concerns or queries, please do not hesitate to contact us.
FREE standard delivery on all UK orders (1-3 working days).
Please note all our orders are delivered by Royal Mail. Depending on order value your order may require a signature on delivery. In this instance, if no one is present at your delivery address, then a card will be left for you and you can re-arrange delivery or collect your parcel from your local post office depot.
Express Delivery guaranteed = £7.95 (2 working days)
Next Day Delivery guaranteed = £9.95
(Next day delivery is available on orders placed before midday, Monday-Thursday), please select when completing payment and checkout.
Unfortunately, we cannot guarantee Next Day Delivery services to the following Postcodes: GY, HS2, IM, JE, KW16-KW17, PA60-PA75, PA78, PH30, PH41-PH44 and ZE2-ZE3.
Our Express and Next Day* delivery orders are delivered using Royal Mail’s Special Delivery Guaranteed Service. This service is tracked from dispatch right through to delivery and does require a signature on delivery. Our Express service takes 2 working days from order through to delivery.
*Any orders placed on a Friday or over the weekend will be delivered the following Tuesday. Any next day orders placed on a Bank Holiday will be dispatched on the next working day and delivered on the second working day after the Bank Holiday.
Please note that during busy periods, Christmas, sales, unforeseen restrictions to postal services and other circumstances beyond our control some parcels may take longer to be delivered.
Unfortunately we cannot deliver our Jewellery outside of the UK.
For information about our returns please refer to our Returns Policy page.
